Contact us
ProudlyBangkok.
Say hello. We reply within 24 to 48 hours. Everything you need is on our desk.
PetBangkok HQcontact@aroundpetworld.com87/94 Modern Town TowerSukhumvit 63, Wattana, Bangkok 10110
FAQ
Quickanswers.
from the card box on our shelf
Is the app available now?
Not yet, but soon. Around Pet is coming to the App Store and Google Play in Thailand. Once it launches, search for “Around Pet”.
How can I join as a merchant?
Open the Merchant page and send the application form, or register your store directly in the app. Our partner team will help you set up, for free.
What does Around Pet offer?
Buying a pet from licensed farms, adoption from partner shelters, products, services and a digital pet profile, all in one app.
How do I reach the partner team?
Email contact@aroundpetworld.com or use the form above. We reply within 24 to 48 hours.
Which payment methods can I use?
Credit and debit cards, and PromptPay QR. You choose at checkout. Cards can be saved for next time; a PromptPay code is generated fresh for each order.
Can I cancel an order?
You can cancel an order before the store ships it — open the order and look for Cancel Order. Once a parcel is with the carrier, use Request Refund instead.
How do I request a refund?
Open My Orders, open the order, and tap Request Refund. Choose the items that went wrong, give a reason, and add photos if you have them. The store sees your request first and answers it. You get a notification when they do.